Category Archives: Captains & Legends 传奇

Jet setting to the next level 晋级翱翔的喷射机

Athivat Krisnampok

General Manager, Southern Australia, Thai Airways International

by Karina Foo

He is fond of travel and even more fond of family ties so his career destination in the aviation industry is indeed a perfect fit. Athivat Krisnampok of Thai Airways always dreamed of the opportunity to travel while still being close to family.

The son and brother of a pilot, he started as a sales representative for Thai Airways International 22 years ago in Bangkok. From there, he worked his way up the career ladder, moving to Hong Kong, Tokyo, Nagoya, Bali and now to Melbourne at his current position as the general manager of Southern Australia.

One of the reasons he didn’t choose the same paths as his father and brother could possibly be that he’s a well rounded and grounded person, in more ways than one.

“My family said that one on the sky and one on the ground balances things out. Instead of flying a plane, I’m being flown on the plane and I love it,” said Athivat.

A THAI INSTITUTION

As a boy, he already set sights on being a part of this highly honoured Thai institution because of its prestigious image that strengthened its country’s patriotism.. “I still remember more than 30 years ago that Thai Airways International received an award for the best airlines in the world and it wasn’t just a proud milestone for the company but for the Thai people,” he recalled.

For the last four over years at his current role, he has been overseeing sales operations throughout the Southern Australian regions. While increasing revenue is purely driven on output, working on creating that output is fundamental to achieving the desired results.

“I’m also in charge of managing the day to day operations at our airport and ensuring that customers are satisfied with our service. I’m also there to motivate our team, establish and maintain high standards of safety, security in accordance to our company policies and procedures,” he explained.

He is particularly proud that the company continuously reviews and implements safety technologies to operate its flights safely and efficiently, meeting and exceeding required standards that are required by external authorities.

Thai Airways started operating in Sydney in 1971 starting and branched out to Melbourne in 1980 followed by Brisbane and Perth. It has grown exponentially in Australia and internationally, now flying to and from 75 destinations.

So aside from its exemplary image, Athivat says that the “secret” behind the airline’s growing international success is its people.

“Our employees have been with us for many years and some, even more than 30 years. Dedication is unparalleled in any business, especially in the dynamic aviation industry that has been and is still going through crisis, challenges and changes over the years. The strength, reliability and support of our People can not be underestimated and I’m proud to be part of it too. We’ve also built strong ties with the local communities we work with as well as key trade partners. All this is encompassed into our unique culture that makes Thai Airways different from the others airlines.”

A TOUCH OF THAI

While every airline boasts on-board Entertainment, beautiful interiors and designs, Athivat believes that the company has an extra edge which is the Thai culture that touches the hearts of its people and customers. “We employ Thai people and international staff who learn our culture. It’s something that I call ‘Touch of Thai’,” he said.

It’s not only this touch of his homeland that fuels his passion for work, but his parents and co-workers are the key sources of support.

“They’ve been there for me and without them, I wouldn’t be where I am today. I have faced challenges at work as it’s not always been smooth sailing but they’ve helped me find my feet time and time again. I’ve also found that being highly adaptable to situations can yield surprising results. I believe in learning and failing quick, picking myself up and moving on.

Perhaps we can all learn something from Athivat who believes in this theory by Charles Darwin “It’s not the strongest nor the most intelligent of the species that survives, but one that’s most adaptable to change.”

He also relates this to the constantly evolving needs of customers and to be one step ahead of competitors. “Changing and adapting is a challenge and such a challenge poses one of the many initial steps to achieve success. It can also be applied to all aspects of life,” said Athivat.

他喜欢旅行,更爱家庭关系,所以他服务于航空业确实是一个完美的契合。Athivat Krisnampok 对于泰国航空一直抱持的梦想:那是一场完美的家庭旅行。

作为飞行员家族的儿子和兄弟,22年前开始,Athivat Krisnampok 开始担任泰国国际航空公司曼谷的销售代表,活跃在航空业。从那里,他启动了晋升的阶梯:高升往香港、东京、名古屋,巴厘岛和目前的所在地墨尔本担任职务,现职为泰航澳大利亚南部区域的总经理。

他最终没选择像他的父亲和兄弟一样的轨迹:飞行在空中。而由于成熟、脚踏实地的性格,他反而从事航空业务地勤工作。“我家人说分别在天上和地下,是一种平衡,而且我热爱飞机,喜欢坐在里面的感觉。”

泰国机构

在男孩时期,他已经把崇敬的目光投向泰国机构,除了声望,当然还因爱国意识。“我还记得 30 多年前,泰国国际航空获得世界性的荣誉“最佳航空公司”,不仅是公司骄傲的里程碑,身为泰国人也与有荣焉。”他回忆说。

过去4年多,他负责担当销售业务,遍布全国澳大利亚南部地区。虽然收入的增加纯粹是依赖输出驱动的,但创造与输出的工作也是实现理想结果的基础。

“我也在机场管理日常程序操作,确保客户满意我们的服务,并且拥有激励我们往前走的团队,根据公司政策和程序安全系统,建立和制定高标准安全水平。”

他感到自豪的是,该公司不间断审查和实施安全技术,谨慎有效地操作飞行安全,满足或超过外部机构的要求标准。1971年,泰航首先在澳大利亚悉尼设立据点,墨尔本据点在 1980年成立,紧随其后的是布里斯班和珀斯。目前泰航已在澳大利亚和国际上成倍增长,共达75个航线目的地,除了长期塑造的模范形象,上述“秘密”的背后是航空公司不断增长的国际规格人力。

“我们的员工都是一起打拼很多年,有些甚至超过30年。这种奉献在任何企业都是无与伦比的,特别是在动态的航空业,经历无数危机、挑战和变化。我们的员工力量、可靠性和支持都是成功关键,我也很自豪成为其中一部分。而我们还与当地社区建立牢固联系,同时也与主要贸易伙伴合作。这一切都是围绕在我们独特的文化,是泰国航空公司区别于其他航空公司的地方。”

触摸泰国

Athivat认为公司有一个特点,即是以泰国文化触动客户与人的心。“我们雇用泰籍与国际工作人员,他们学习我们的文化,这是我所说的“触摸泰国”,不仅仅是透过燃烧工作热情触摸故土,他父母和同事的支持更是主要能量。

而他分享和相信生物学家-查尔斯达尔文的理论:人类不是最强的,也不是最聪明的生存物种,而是最能适应变化的。鉴于不断变化的客户需求和竞争对手抢先一步。因此,变化和适应这种挑战是许多取得成功的初始步骤,可以被应用到生活的各个方面。

Designing The Future 设计未来

Tony Battersby

Director, SJB Architects

Architecture is the best example of the perfect synergy between artistic creativity and science. Balancing the cold practicalities of science and the flamboyance of art is no easy task but it is something Tony Battersby has been excelling in for many years. Essenze caught up with the talented architect to get an insight into the world of architecture and design.

He joined SJB Architects back in 2000 and today, Tony Battersby is a director in the firm and has undertaken a variety of significant projects in both China and Australia. SJB traditionally designs luxury residences and today, the firm has moved to creating a large number of apartment projects that include the likes of a new 200m tower in the CBD as well as a recent golf resort, a number of hotels and a diverse range of intriguing and unique projects like the “bathroom of the future” for Kohler in Shanghai.

According to the creative architect, one of the most challenging projects that SJB has taken on was a Country Club Resort in the Yarra Valley in Victoria. The resort was located on an elevated ridge, in bushfire territory where temperatures dropped below zero in winter. The resort covers a wide expanse that included a new golf clubhouse, hotel accommodation, day spa, pools, gym, cinema, conference room and banquet hall as well as member facilities.

“It is a wonderfully inclusive range of everything we do!” he said.

“The client and builder had a few arm-wrestles and I often needed to umpire or intervene with clever solutions,” Battersby shared. In the end, the project was a great success and Battersby believed he learned a great deal from the project and at the same time, made many lasting friendships on the job. It is projects like these that can define the professionalism and creativity of an architect.

The year 2002 was the year when he first started a series of projects in China after winning some invited design competitions. Since then, he has visited dozens of provinces along the east coast, central and southern China to design a wide variety of projects including freeway gateway structures, toll plazas, service centres, hotels, resorts and most recently, shopping centres and retail districts.

Naturally, along the way, Battersby picked up some Mandarin and he also tried to immerse himself in the local culture especially the particular district and province where his latest project is located. “I personally visited every single project site that I was commissioned to design and worked hard to understand the unique sense of place, history and aspirations for each of the project sites. My goal was to always leave a positive built environment outcome and a lasting and joyful design solution for any project that I worked on in China,” he said, adding that the experience he gained working in China had been a truly amazing one.

SJB, which is celebrating its 40th year in Melbourne next year, now is known for delivering enduring design solutions that stand the test of time and also, creating joy for the inhabitants. “My designs focus on unique solutions because at SJB, we aspire to adopt a classic modern approach to design,” he said. SJB works with many private developers due to the firm’s approach to creating beautifully designed, well-built and feasible projects. This is a craft that the firm has built on and added to during its decades of experience and practice.

SJB has worked with UAG, an Australian developer known for its elegant luxurious residential projects, on their three largest projects over the last few years. The projects included significant apartment projects, a variety of studio spaces and display suites. “UAG has provided us with great opportunities to create signature projects for them,” Battersby said.

“The client and builder had a few arm-wrestles and I often needed to umpire or intervene with clever solutions.”

Naturally, it helps that he and UAG managing director Nicole Chow, who is also his wife, are on the same wavelength when it comes to design. “That makes the design process a joy and we are equally passionate about the quality and detail of every one of our projects,” he said. He said Nicole is particularly loyal to her team of consultants so they always try to keep a tight team of experienced professionals who are well versed with UAG’s particular requirements. UAG consistently pushes for innovative solutions and relentlessly challenges the design and delivery team to bring forth superbly designed buildings. “As a result, Nicole and her team usually sell a significant portion of every new project to repeat purchasers,” he said.

Due to UAG’s insistence on aesthetically designed projects that are equally functional, Battersby said SJB is proud to continue on in this journey together with the UAG team in designing more elegantly outstanding projects.


2000年,Tony Battersby 加入了 SJB建筑公司。今天,作为该公司的董事,并承担了中国和澳大利亚的重大项目。SJB公司也从传统设计到现今的豪华住宅,创作许多优美公寓项目,包括像中央商务区(CBD)200米高的新塔、高尔夫度假村,酒店和各式有趣独特的项目:如未来的浴室,这是他们为著名的卫浴品牌科勒在中国上海所量身打造的。

根据这位建筑设计师的说法,还有一个极具挑战性的项目乡村俱乐部度假村,位于维多利亚的亚拉河谷,丛林山火区域高架脊部,在冬季时气温会降到零度以下。而度假村占地广阔,包括高尔夫球会所、酒店、水疗中心、游泳池、健身房、电影院,会议室和宴会厅以及其他设施。真是一个奇妙的融汇,我们所做的一切!他说。

客户和建筑师常会出现角力的现象,我经常需要担任裁判或以更圆融的方式解决。当然,最后这个项目圆满又成功,除了大量的项目,同时取得众多持久的友谊。而且类似项目方案,也完整定义一名建筑师的专业和创造性。

2002年,他在中国赢得设计邀请赛后,开始一系列的建设项目。那时,他访问了当地许多省份的沿东海岸,中部和南部,并且设计各种建设包括高速公路网关结构、收费广场、服务中心、酒店,度假村和近期的购物商场与零售区。

很自然的,他在工作路途中学会了一些普通话(华语),也试着使自己沉浸在当地的文化中,尤其是在最新项目的所在区域。我亲自参观委托设计的每一个项目现场,了解项目地点的特质、历史和启发。我的目标是留下积极的环境建设成果,为我在中国的创作带来永久和愉悦形象。他补充说,在中国工作是神奇的体验。

SJB明年在墨尔本迎来40周年,提供持久和经得起时间考验的设计方案,同时创造愉悦感。我的设计侧重于独特方案,因为在SJB,我们更推崇采用典雅的现代设计方式。他说,SJB创建精美设计作品,为许多私人开发商设立可行项目,这是公司数十年经验和实践所铸造的工艺。

SJB曾与UAG集团(澳大利亚开发商)合作典雅豪华的住宅项目,这几年间他们携手的三大项目包括精品公寓、各种工作室空间和展示套房。这提供我们很好的机会为他们构建代表性的作品。

“客户和建筑师常会出现“角力”的现象,我经常需要担任裁判或以更圆融的方式解决。”

当然,这也协助促进他与妻子(UAG集团董事经理Nicole Chow),他们在设计方面频率一致。

设计过程充满乐趣,我们同样对每一个项目的质量和细节都充满激情。Nicole 特别忠于自己的顾问团队,与经验丰富和深谙 UAG 特殊要求的专业人士紧密配合,再加上持续推动创新方案和不懈挑战的设计,优异结果显示,Nicole 团队的新项目很大部分都出现重复的购买者 。

由于 UAG 坚持有质感的美学设计,他表示 SJB公司将自豪地继续这段合作旅程,与 UAG 团队共同创造更优秀的建设项目。

Banking on the Money Man 金融家钱线

Scott Tanner

CEO, Bank of Melbourne

There’s only one thing Melbourne native Scott Tanner loves as much as his home city – his job. For a sit-down with the chief of Victoria’s local bank, Deborah Joy Peter takes a number and cashes in on the opportunity.

Bank of Melbourne chief executive, Scott Tanner, might have started out in the financial services sector around the mid-1980s as a computer engineer with a RMIT degree in applied science mathematics, but the long-time Executive MBA holder has gone on to become more than just a buttoned-down, business-as-usual banking specialist who crosses his Ts, dots his Is, crunches the numbers, and spits out forecasted figures.

Scott Tanner2

HUMAN CAPITAL

Needless to say, three decades of having dabbled in the field coupled with a deep-seated fascination with finance has taught the Australian banker that the most treasured exchange in any transaction is the rolling up of one’s sleeves and getting involved. Such chutzpah is exactly the engine that powers the corporate juggernaut’s drive to lead the aforementioned people-centric brand as ‘the bank for Melbourne’.

Tanner’s illustrious career is testament of his commitment to his organisation, its people, and the community. It was experience, adopting a hands-on approach, and dedication towards a heartfelt vocation which transformed the great thinker into an exceptional doer. “I’ve always been interested in finance, in particular, the role that it plays in shaping the global economy and the impact the local financial services industry has on our lives,” he tells Essenze.

 

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