Peter Minatsis
General Manager of Sheraton Melbourne Hotel
“Hospitality is a people industry and every day is different with new and exciting challenges.”
When Peter Minatsis took over the post as General Manager of the five-star Sheraton Melbourne Hotel, he knew that there is no time to waste. Located stylishly at the ‘Paris End’ of Little Collins Street, this luxury hotel is one of the most recent internationally branded hotel to open in the Melbourne CBD. Announcing the return of the Sheraton brand after a 10-year hiatus from the city, it is setting itself to becoming one of Melbourne’s most popular hotel brands that boasts over 174 stylish and contemporary guest rooms, 11 suites, chic roof-top bars, and the conceptual dining restaurant that focuses on homely comforts with a French-influenced menu.
“Our interior design is influenced by our location and gives that feeling of a high-end, European boutique hotel. These design features combined with our low key-count allow us to provide our guests with personalised service and unparalleled experiences,” said Minatsis.
As passionate as Minatsis is with his role as the General Manager, he believes that success will only pay if you are truly passionate with the subject of engagement. And in this case, it’s the guests and fellow team members that really brought out his love towards the hotel management industry. As humbling as it is, it was his first few jobs as a waiter that exposed him to the world of servicing the very best to others.
“The definition of success either personal or professional is different for everyone so you must not be driven by someone else’s idea of what success is. Be grateful for the opportunity to have attempted something even if it ended in failure.”
In his own words, as much as he loves the challenge of “juggling everything at the same time without dropping anything”, Minatsis represents an era believing that successful habits make successful careers. “I like to exercise early morning, either riding my bike or running which allows me to disconnect from emails, clears my mind and gives me a sense of accomplishment to start my day.” He also added that staying positive and considering opportunities in the darkest hour can save the day.
“Be the first to challenge the status quo and question why something can’t be done. Continue your quest for improvement and don’t quit.”
Born in Canada, Minatsis comes from a line of passionate individuals born of German and Greek descent. While being the youngest of three boys in the family, he has now built a family of his own. “I have a beautiful wife from Australia who keeps me balanced and my two amazing girls, 6 and 8 years old, whose laughter is my pride and joy.”
In anyways, both roles [a father & a General Manager] demand the highest form of communication and responsibilty achieved only through experience and wit. While many may just think about climbing the career ladder, it is stopping along the way to smell the roses that is more crucial in this industry. As cliche as it may sound, it is all about the passion and self development: “Be passionate and enjoy what you do no matter what it is and you will find success. Step outside your comfort zone and you will learn and grow far more than taking the known road.”
“无论是个人还是专业领域，对于每个人来说，成功的定义不一样，所以不应被别人既定的成功观念牵着走。我非常感激有机会尝试一些事物，即使最后以失败告终。”
自Peter Minatsis任职墨尔本喜来登酒店总经理的那天起，他已开启分秒必争的倒计时。这家五星级的豪华酒店位于小柯林斯街(Little Collins Street)的“巴黎端”(Paris End)，是最近在墨尔本中央商务区百花齐放的国际品牌酒店之一。而历经10年沉淀期后，喜来登品牌宣布重新返回这个城市，立志打造墨尔本最受欢迎的酒店品牌之一，拥有逾174间雅致现代感的客房，11间精致套房，加上别出匠心的顶楼酒吧，还有供应法式菜单的温馨舒适家常概念化餐厅。
“我们的室内装潢配合绝佳地理影响，给人一种高端、欧洲精品酒店的感觉。这些设计特质与我们讲求的低调沉稳论点相结合，为客人提供个性化服务和无与伦比的体验。”
至于他所扮演的酒店总经理这角色一样充满激情，他相信当一个人为约定目标展现热情并全力以赴的时刻就是所谓的成功。在这个使命下，他向客人和团队同事们真正表达了对于酒店管理行业的热爱。而作为相当谦卑的方式，他非常少见首次担任服务员，置身服务世界为他人提供最佳服务。
而就像他最喜欢“同时兼顾所有事情，不要落下任何事”的挑战一样，Minatsis代表着一个时代：他相信良好的习惯会造就成功的事业。“我喜欢清晨锻炼，或者骑单车，要么跑步，让自己远离电子邮件，完全清空大脑，赐予一种成就感以开始新的一天。”他补充说，在最黑暗时刻保持积极性和慎重考虑可以挽救一切。
“首先必须挑战现状，质疑那些无法达成的事，不要放弃继续追求进步的机会。”
Minatsis出生在加拿大，拥有激情澎湃的德国和希腊血统。虽然他是家里三个儿子中的幼子，但他现在已有了自己的家庭。“我漂亮的妻子来自澳大利亚，她是我一切的平衡点，我两个最奇妙的女儿，分别是6岁和8岁，她们的笑声是我的骄傲和快乐。”
而旋转于两个关键角色之间(父亲和总经理)达至沟通与责任需求的最高形式，必须具备充分的经验和智慧。尽管许多人可能只是想攀爬事业的阶梯，但身在这行业，停下脚步感受玫瑰的香味也极其重要。虽然听起来非常老套，但激情和自我发展却不可或缺:“要有激情，享受你所做的一切，不管是什么事情，你都会找到成功途径。走出舒适区，你将快速学习和成长，并且远远超过既定的道路。”
by Monica Tong
EZ AUSTRALIA.NEWS 